Apology letter for Inconvenience caused to Customer/Patrons Sample

Apology for Inconvenience caused to Customer

Dear Customer/Patron,

This is with reference to your e-mail or Letter dated _______,We regret the inconvenience and distress caused to you during your earlier interactions with the us. We sincerely thank you for your patience and persistence; it has helped us reinforce internal efforts to avoid re-occurrence of such instance in future.
 
We would like to emphasize that this is certainly not the way we want our valued patrons, such as yourself, to feel about us. We request you to kindly treat this in isolation and seek another opportunity to demonstrate our sincere commitment to providing outstanding service to our discerning customers such as yourself.

{Describe your action on the queries}

Assuring you of our best services always,

 

Yours sincerely,

XYZ

For ABC Pvt Ltd